IT-strateg - Lediga jobb

Vi står mitt i en spännande utvecklingsresa där digitalisering hjälper oss att skapa ett smartare, mer hållbart och sammanhållet samhälle. Och vi tror att de bästa lösningarna växer fram när människor arbetar tillsammans mot ett gemensamt syfte. Därför söker vi nu en objektledare som vill vara med och utveckla framtidens samhällsbyggnad genom samverkan, tillit och smarta digitala lösningar. Hos oss får du möjlighet att skapa verklig nytta för invånare, näringsliv och verksamheter – och bidra till ett mer hållbart och attraktivt Uppsala. Varmt välkommen med en ansökan!

Beskrivning av arbetsuppgifter

Som objektledare verksamhet får du en nyckelroll i vår fortsatta utvecklingsresa. Du verkar i skärningspunkten mellan verksamhet, digitalisering och människor. Genom samverkan, dialog och ett tydligt fokus på verksamhetsnytta bidrar du till att omsätta idéer och behov till lösningar som gör verklig skillnad.

Du ansvarar för att leda och utveckla förvaltningsobjektet Gata, park och natur enligt kommunens förvaltningsstyrningsmodell pm3. Objektet omfattar digitala stöd som bidrar till att utveckla och effektivisera allt från drift och underhåll av gator, parker och naturområden till tillståndshantering, parkering, trafikplanering och persontransporter. Du kommer även att samverka med och bidra till utvecklingen inom våra objekt för bygglovs- och planverksamhet.

I rollen arbetar du nära chefer, verksamhetsspecialister, systemförvaltare, IT-partners och leverantörer. Tillsammans identifierar ni behov, prioriterar utvecklingsinsatser och skapar förutsättningar för att digitalisering ska ge största möjliga värde för verksamheten, våra invånare och näringslivet.

Dina arbetsuppgifter:

• Leda och samordna verksamhetsobjekt enligt kommunens förvaltningsmodell.
• Identifiera, analysera och prioritera verksamhetsbehov.
• Ansvara för objektplanering, budget och uppföljning.
• Driva och koordinera utvecklingsinitiativ tillsammans med verksamhet och IT.
• Säkerställa att system och digitala lösningar skapar verksamhetsnytta.
• Följa upp mål, leveranser, risker och kvalitetsarbete inom objektet.

Din chef och arbetsgrupp

Jag som blir din chef heter Ida Pihl Skog. Jag tror på ett ledarskap som bygger på tillit, nyfikenhet och gemensamt lärande. Jag pekar gärna ut riktningen, men vägen framåt utvecklar vi tillsammans. Hos oss får du stort ansvar, möjlighet att påverka och kollegor som gärna tänker nytt tillsammans för att skapa värde för invånare, näringsliv och verksamhet. Vi tror att de bästa lösningarna växer fram när människor får förtroende, utvecklas tillsammans och har roligt på vägen.

Kvalifikationer

Vi söker dig som:

• Har relevant högskoleutbildning inom exempelvis systemvetenskap, informatik, samhällsbyggnad, ekonomi eller annan utbildning som arbetsgivaren bedömer som likvärdig.
• Har erfarenhet av att leda eller samordna verksamhetsutveckling, systemförvaltning eller digitaliseringsarbete.
• Har god förståelse för samspelet mellan verksamhet, processer och IT.
• Är van att leda möten och samordna flera intressenter samtidigt.
• Kommunicerar obehindrat på svenska i tal och skrift.

Det är meriterande om du har:

• Erfarenhet av pm3 eller annan förvaltningsmodell.
• Erfarenhet från offentlig sektor eller samhällsbyggnadsområdet.
• Kunskap om projektledning och förändringsledning.
• Erfarenhet av GIS-, ärendehanterings- eller verksamhetssystem inom samhällsbyggnadsområdet.

Du är nyfiken, utvecklingsorienterad och ser möjligheter där andra ser begränsningar. Du har mod att tänka nytt, samtidigt som du förstår värdet av struktur och långsiktighet.

Vi tror att du är en person som bygger förtroende genom att vara lyhörd, prestigelös och inkluderande. Du leder inte genom att ha alla svaren själv, utan genom att skapa engagemang, riktning och förutsättningar för människor att lyckas tillsammans. Du inspireras av att utveckla både verksamhet och människor – och du ser sambandet mellan ett starkt samarbete och goda resultat.

Upplysningar

Har du frågor om tjänsten eller rekryteringsprocessen, kontakta: Ida Pihl Skog, enhetschef, 018-727 62 99.

Fackliga företrädare:  Akademikerförbundet SSR/saco, Camilla Ahlsén Hoff, 018-727 24 34. Vision, Linda Lumsby, 018-727 58 13.

Har du frågor gällande registrering av din ansökan, kontakta område rekrytering: 018-727 12 86.

Uppsala kommun tillämpar individuell och differentierad lönesättning enligt gällande löneavtal.

I din ansökan ska du ange medborgarskap. Om du inte är medborgare i Sverige, EU, EES eller Schweiz måste du också kunna styrka att du har ett giltigt arbetstillstånd eller är undantagen från skyldigheten att ha arbetstillstånd. Anställning kan ske först efter kontroll av arbetstillstånd, vilket krävs enligt utlänningsförordningen.

En anställning hos Uppsala kommun kan komma att innebära en krigsplacering.  

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!