Concierge - Lediga jobb

• Du får arbeta med mer avancerade kundärenden och utveckla din problemlösningsförmåga.
• Du blir en del av ett stabilt företag med globalt fotavtryck, som samtidigt satsar på innovation och förändring.
• Du får möjlighet att utveckla din tekniska kompetens, bland annat genom arbete i Salesforce och andra affärssystem.
• Vår kund är beredd att vänta på rätt person - vi tar hänsyn till din uppsägningstid.

Som kundservicemedarbetare är du företagets första kontaktpunkt mot företagskunder och ansvarar för att skapa en positiv kundupplevelse. Dina arbetsuppgifter inkluderar:

• Besvara frågor via telefon och mejl kring värdetransporter, leveranser och beställningar.
• Hantera och administrera ärenden i Salesforce.
• Samarbeta med interna avdelningar för att lösa kundärenden.
• Representera företaget med hög servicekänsla och professionalism.

• Jobbar med kundservice idag - med telefon, mejl och/eller chatt som verktyg i tjänsten.
• Har minst 2 års erfarenhet av kundservice.
• Är van vid att arbeta med Office-paketet, särskilt Excel.
• Har en fullständig gymnasieexamen.
• Behärskar svenska och engelska flytande, i tal och skrift.
• Trivs med att arbeta 100% på plats i Rotebro tillsammans med ditt team.

Meriterande: Erfarenhet av Salesforce, IFS eller liknande system.

Personliga egenskaper: Du är kommunikativ, serviceinriktad och trivs i en roll med högt tempo där telefonen är ditt främsta verktyg.

Företaget är en marknadsledande aktör inom kontanthantering och värdetransporter med ett globalt fotavtryck. Deras huvudkontor är beläget i Rotebro och erbjuder en modern och trivsam arbetsmiljö i ljusa, nyrenoverade lokaler nära pendeltågsstationen. Pendlingsmöjligheterna från både Stockholm och Uppsala är utmärkta. För dig som kör bil erbjuds det gratis parkering samt möjlighet att ladda elbil utan kostnad.

Här arbetar du tillsammans med cirka 80 kollegor på huvudkontoret, där cirka 25 av dem tillhör kundserviceteamet. Miljön präglas av en social och välkomnande atmosfär med stort fokus på samarbete och trivsel. Förutom ett välutrustat gym erbjuds olika gemensamma aktiviteter som bidrar till en stark teamkänsla.

Företaget är känt för sin stabilitet och långsiktiga vision samtidigt som det präglas av en dynamisk utveckling och ständig förändring. Denna unika kombination gör det till en attraktiv arbetsgivare för dig som söker möjligheter att växa och utvecklas i en trygg och professionell miljö.

• Omfattning: Heltid 40h/vecka.
• Anställningsform: Förmånligt konsultavtal via OIO
• Start: Omgående med hänsyn till uppsägningstid.
• Arbetstid: Kontorstider enligt schema, helgfria vardagar.
• Placering: 100% fysiskt på plats i Rotebro, norr om Stockholm city.
• Förmåner: Konsultavtal med fast månadslön, friskvårdsbidrag, förskottssemester och pension.

En gedigen bakgrundskontroll kommer att utföras inför möjligheten till detta uppdrag.

Redo att ta nästa steg? Skicka din ansökan redan idag! Urval sker löpande.Kontaktperson: Anna Edlund (anna.edlund@oio.se)

Vår passion är att hjälpa dig till rätt roll och arbetsplats. Vi är samtidigt medvetna om att du är kräsen och väljer med omsorg inför nästa karriärsteg, det skulle vi också göra. Därför arbetar vi dedikerat i rekryteringsprocessen för att lära känna dig och dina ambitioner. Vi tror nämligen att människor på rätt plats har större chans att nå sin fulla potential. Genom schyssta, okrångliga anställningsvillkor samt ett närvarande ledarskap arbetar vi därefter aktivt med ditt engagemang och din utveckling. På så vis strävar vi efter att bli en självklar karriärpartner för dig. We are as picky as you are.

• Du får arbeta med mer avancerade kundärenden och utveckla din problemlösningsförmåga.
• Du blir en del av ett stabilt företag med globalt fotavtryck, som samtidigt satsar på innovation och förändring.
• Du får möjlighet att utveckla din tekniska kompetens, bland annat genom arbete i Salesforce och andra affärssystem.
• Vår kund är beredd att vänta på rätt person - vi tar hänsyn till din uppsägningstid.

Som kundservicemedarbetare är du företagets första kontaktpunkt mot företagskunder och ansvarar för att skapa en positiv kundupplevelse. Dina arbetsuppgifter inkluderar:

• Besvara frågor via telefon och mejl kring värdetransporter, leveranser och beställningar.
• Hantera och administrera ärenden i Salesforce.
• Samarbeta med interna avdelningar för att lösa kundärenden.
• Representera företaget med hög servicekänsla och professionalism.

• Jobbar med kundservice idag - med telefon, mejl och/eller chatt som verktyg i tjänsten.
• Har minst 2 års erfarenhet av kundservice.
• Är van vid att arbeta med Office-paketet, särskilt Excel.
• Har en fullständig gymnasieexamen.
• Behärskar svenska och engelska flytande, i tal och skrift.
• Trivs med att arbeta 100% på plats i Rotebro tillsammans med ditt team.

Meriterande: Erfarenhet av Salesforce, IFS eller liknande system.

Personliga egenskaper: Du är kommunikativ, serviceinriktad och trivs i en roll med högt tempo där telefonen är ditt främsta verktyg.

Företaget är en marknadsledande aktör inom kontanthantering och värdetransporter med ett globalt fotavtryck. Deras huvudkontor är beläget i Rotebro och erbjuder en modern och trivsam arbetsmiljö i ljusa, nyrenoverade lokaler nära pendeltågsstationen. Pendlingsmöjligheterna från både Stockholm och Uppsala är utmärkta. För dig som kör bil erbjuds det gratis parkering samt möjlighet att ladda elbil utan kostnad.

Här arbetar du tillsammans med cirka 80 kollegor på huvudkontoret, där cirka 25 av dem tillhör kundserviceteamet. Miljön präglas av en social och välkomnande atmosfär med stort fokus på samarbete och trivsel. Förutom ett välutrustat gym erbjuds olika gemensamma aktiviteter som bidrar till en stark teamkänsla.

Företaget är känt för sin stabilitet och långsiktiga vision samtidigt som det präglas av en dynamisk utveckling och ständig förändring. Denna unika kombination gör det till en attraktiv arbetsgivare för dig som söker möjligheter att växa och utvecklas i en trygg och professionell miljö.

• Omfattning: Heltid 40h/vecka.
• Anställningsform: Förmånligt konsultavtal via OIO
• Start: Omgående med hänsyn till uppsägningstid.
• Arbetstid: Kontorstider enligt schema, helgfria vardagar.
• Placering: 100% fysiskt på plats i Rotebro, norr om Stockholm city.
• Förmåner: Konsultavtal med fast månadslön, friskvårdsbidrag, förskottssemester och pension.

En gedigen bakgrundskontroll kommer att utföras inför möjligheten till detta uppdrag.

Redo att ta nästa steg? Skicka din ansökan redan idag! Urval sker löpande.Kontaktperson: Anna Edlund (anna.edlund@oio.se)

Vår passion är att hjälpa dig till rätt roll och arbetsplats. Vi är samtidigt medvetna om att du är kräsen och väljer med omsorg inför nästa karriärsteg, det skulle vi också göra. Därför arbetar vi dedikerat i rekryteringsprocessen för att lära känna dig och dina ambitioner. Vi tror nämligen att människor på rätt plats har större chans att nå sin fulla potential. Genom schyssta, okrångliga anställningsvillkor samt ett närvarande ledarskap arbetar vi därefter aktivt med ditt engagemang och din utveckling. På så vis strävar vi efter att bli en självklar karriärpartner för dig. We are as picky as you are.

Viking Travel Care is looking for Danish-speaking Assistance Coordinators to join our travel insurance assistance centre in Spain.

At Viking Travel Care, you will assist Nordic travellers around the world when they experience illness, accidents or other unexpected situations while travelling. You will provide important support to customers who need reassurance, information and practical assistance.

This could be an exciting opportunity for you if you already live in Spain or are considering moving here.

What does the role involve?

As an Assistance Coordinator, you will often be the first person a customer speaks to when something has happened.

Your responsibilities will include:

• Answering telephone calls and emails
• Listening to customers and understanding their situation
• Opening and following up on cases
• Providing information about insurance coverage
• Assisting with arrangements involving doctors, clinics, transport, hotels or repatriation when required
• Working with insurance companies, doctors, clinics and other partners

Our assistance centre operates 24/7, and working hours are organised across daytime, evening, night and weekend shifts.

Who are we looking for?

You do not need a particular educational background to apply. What matters most is that you enjoy helping people, communicate well and are comfortable working in a busy environment.

Experience in customer service, travel, healthcare, insurance, hospitality or other people-focused roles may be relevant, but it is not a requirement.

A background in areas such as languages, travel and tourism, healthcare, law, insurance or international studies may also be relevant, but is not required.

We are looking for someone who:

• Speaks and writes Danish fluently
• Speaks and writes English confidently
• Is comfortable communicating by telephone and in writing
• Is organised and accurate
• Enjoys finding solutions
• Works well both as part of a team and independently
• Learns new systems quickly
• Is flexible and positive

Additional languages are an advantage.

To proceed in the recruitment process, you must be able to provide a clean criminal record certificate.

What we offer

• A full-time position in accordance with Spanish employment law
• Thorough and structured training
• A competitive salary and good employment conditions
• A social and inclusive working environment
• Varied working days where you can make a genuine difference
• Opportunities for personal and professional development
• Attractive offices in Torrevieja or Fuengirola

How to apply

Please submit your application and CV. Applications will be reviewed and interviews conducted on an ongoing basis.

Interviews will be held on an ongoing basis.

We look forward to hearing from you!

About Viking

Viking Travel Care assists travelers and expatriate employees around the world on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and, through our global network of medical providers and partners, provide support in situations ranging from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance solutions. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola, Spain.

Viking Travel Care is looking for Danish-speaking Assistance Coordinators to join our travel insurance assistance centre in Spain.

At Viking Travel Care, you will assist Nordic travellers around the world when they experience illness, accidents or other unexpected situations while travelling. You will provide important support to customers who need reassurance, information and practical assistance.

This could be an exciting opportunity for you if you already live in Spain or are considering moving here.

What does the role involve?

As an Assistance Coordinator, you will often be the first person a customer speaks to when something has happened.

Your responsibilities will include:

• Answering telephone calls and emails
• Listening to customers and understanding their situation
• Opening and following up on cases
• Providing information about insurance coverage
• Assisting with arrangements involving doctors, clinics, transport, hotels or repatriation when required
• Working with insurance companies, doctors, clinics and other partners

Our assistance centre operates 24/7, and working hours are organised across daytime, evening, night and weekend shifts.

Who are we looking for?

You do not need a particular educational background to apply. What matters most is that you enjoy helping people, communicate well and are comfortable working in a busy environment.

Experience in customer service, travel, healthcare, insurance, hospitality or other people-focused roles may be relevant, but it is not a requirement.

A background in areas such as languages, travel and tourism, healthcare, law, insurance or international studies may also be relevant, but is not required.

We are looking for someone who:

• Speaks and writes Danish fluently
• Speaks and writes English confidently
• Is comfortable communicating by telephone and in writing
• Is organised and accurate
• Enjoys finding solutions
• Works well both as part of a team and independently
• Learns new systems quickly
• Is flexible and positive

Additional languages are an advantage.

To proceed in the recruitment process, you must be able to provide a clean criminal record certificate.

What we offer

• A full-time position in accordance with Spanish employment law
• Thorough and structured training
• A competitive salary and good employment conditions
• A social and inclusive working environment
• Varied working days where you can make a genuine difference
• Opportunities for personal and professional development
• Attractive offices in Torrevieja or Fuengirola

How to apply

Please submit your application and CV. Applications will be reviewed and interviews conducted on an ongoing basis.

Interviews will be held on an ongoing basis.

We look forward to hearing from you!

About Viking

Viking Travel Care assists travelers and expatriate employees around the world on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and, through our global network of medical providers and partners, provide support in situations ranging from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance solutions. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola, Spain.

• Du får arbeta med mer avancerade kundärenden och utveckla din problemlösningsförmåga.
• Du blir en del av ett stabilt företag med globalt fotavtryck, som samtidigt satsar på innovation och förändring.
• Du får möjlighet att utveckla din tekniska kompetens, bland annat genom arbete i Salesforce och andra affärssystem.
• Vår kund är beredd att vänta på rätt person - vi tar hänsyn till din uppsägningstid.

Som kundservicemedarbetare är du företagets första kontaktpunkt mot företagskunder och ansvarar för att skapa en positiv kundupplevelse. Dina arbetsuppgifter inkluderar:

• Besvara frågor via telefon och mejl kring värdetransporter, leveranser och beställningar.
• Hantera och administrera ärenden i Salesforce.
• Samarbeta med interna avdelningar för att lösa kundärenden.
• Representera företaget med hög servicekänsla och professionalism.

• Jobbar med kundservice idag - med telefon, mejl och/eller chatt som verktyg i tjänsten.
• Har minst 2 års erfarenhet av kundservice.
• Är van vid att arbeta med Office-paketet, särskilt Excel.
• Har en fullständig gymnasieexamen.
• Behärskar svenska och engelska flytande, i tal och skrift.
• Trivs med att arbeta 100% på plats i Rotebro tillsammans med ditt team.

Meriterande: Erfarenhet av Salesforce, IFS eller liknande system.

Personliga egenskaper: Du är kommunikativ, serviceinriktad och trivs i en roll med högt tempo där telefonen är ditt främsta verktyg.

Företaget är en marknadsledande aktör inom kontanthantering och värdetransporter med ett globalt fotavtryck. Deras huvudkontor är beläget i Rotebro och erbjuder en modern och trivsam arbetsmiljö i ljusa, nyrenoverade lokaler nära pendeltågsstationen. Pendlingsmöjligheterna från både Stockholm och Uppsala är utmärkta. För dig som kör bil erbjuds det gratis parkering samt möjlighet att ladda elbil utan kostnad.

Här arbetar du tillsammans med cirka 80 kollegor på huvudkontoret, där cirka 25 av dem tillhör kundserviceteamet. Miljön präglas av en social och välkomnande atmosfär med stort fokus på samarbete och trivsel. Förutom ett välutrustat gym erbjuds olika gemensamma aktiviteter som bidrar till en stark teamkänsla.

Företaget är känt för sin stabilitet och långsiktiga vision samtidigt som det präglas av en dynamisk utveckling och ständig förändring. Denna unika kombination gör det till en attraktiv arbetsgivare för dig som söker möjligheter att växa och utvecklas i en trygg och professionell miljö.

• Omfattning: Heltid 40h/vecka.
• Anställningsform: Förmånligt konsultavtal via OIO
• Start: Omgående med hänsyn till uppsägningstid.
• Arbetstid: Kontorstider enligt schema, helgfria vardagar.
• Placering: 100% fysiskt på plats i Rotebro, norr om Stockholm city.
• Förmåner: Konsultavtal med fast månadslön, friskvårdsbidrag, förskottssemester och pension.

En gedigen bakgrundskontroll kommer att utföras inför möjligheten till detta uppdrag.

Redo att ta nästa steg? Skicka din ansökan redan idag! Urval sker löpande.Kontaktperson: Anna Edlund (anna.edlund@oio.se)

Vår passion är att hjälpa dig till rätt roll och arbetsplats. Vi är samtidigt medvetna om att du är kräsen och väljer med omsorg inför nästa karriärsteg, det skulle vi också göra. Därför arbetar vi dedikerat i rekryteringsprocessen för att lära känna dig och dina ambitioner. Vi tror nämligen att människor på rätt plats har större chans att nå sin fulla potential. Genom schyssta, okrångliga anställningsvillkor samt ett närvarande ledarskap arbetar vi därefter aktivt med ditt engagemang och din utveckling. På så vis strävar vi efter att bli en självklar karriärpartner för dig. We are as picky as you are.

Viking Travel Care is looking for Danish-speaking Assistance Coordinators to join our travel insurance assistance centre in Spain.

At Viking Travel Care, you will assist Nordic travellers around the world when they experience illness, accidents or other unexpected situations while travelling. You will provide important support to customers who need reassurance, information and practical assistance.

This could be an exciting opportunity for you if you already live in Spain or are considering moving here.

What does the role involve?

As an Assistance Coordinator, you will often be the first person a customer speaks to when something has happened.

Your responsibilities will include:

• Answering telephone calls and emails
• Listening to customers and understanding their situation
• Opening and following up on cases
• Providing information about insurance coverage
• Assisting with arrangements involving doctors, clinics, transport, hotels or repatriation when required
• Working with insurance companies, doctors, clinics and other partners

Our assistance centre operates 24/7, and working hours are organised across daytime, evening, night and weekend shifts.

Who are we looking for?

You do not need a particular educational background to apply. What matters most is that you enjoy helping people, communicate well and are comfortable working in a busy environment.

Experience in customer service, travel, healthcare, insurance, hospitality or other people-focused roles may be relevant, but it is not a requirement.

A background in areas such as languages, travel and tourism, healthcare, law, insurance or international studies may also be relevant, but is not required.

We are looking for someone who:

• Speaks and writes Danish fluently
• Speaks and writes English confidently
• Is comfortable communicating by telephone and in writing
• Is organised and accurate
• Enjoys finding solutions
• Works well both as part of a team and independently
• Learns new systems quickly
• Is flexible and positive

Additional languages are an advantage.

To proceed in the recruitment process, you must be able to provide a clean criminal record certificate.

What we offer

• A full-time position in accordance with Spanish employment law
• Thorough and structured training
• A competitive salary and good employment conditions
• A social and inclusive working environment
• Varied working days where you can make a genuine difference
• Opportunities for personal and professional development
• Attractive offices in Torrevieja or Fuengirola

How to apply

Please submit your application and CV. Applications will be reviewed and interviews conducted on an ongoing basis.

Interviews will be held on an ongoing basis.

We look forward to hearing from you!

About Viking

Viking Travel Care assists travelers and expatriate employees around the world on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and, through our global network of medical providers and partners, provide support in situations ranging from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance solutions. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola, Spain.

Viking Travel Care is looking for Danish-speaking Assistance Coordinators to join our travel insurance assistance centre in Spain.

At Viking Travel Care, you will assist Nordic travellers around the world when they experience illness, accidents or other unexpected situations while travelling. You will provide important support to customers who need reassurance, information and practical assistance.

This could be an exciting opportunity for you if you already live in Spain or are considering moving here.

What does the role involve?

As an Assistance Coordinator, you will often be the first person a customer speaks to when something has happened.

Your responsibilities will include:

• Answering telephone calls and emails
• Listening to customers and understanding their situation
• Opening and following up on cases
• Providing information about insurance coverage
• Assisting with arrangements involving doctors, clinics, transport, hotels or repatriation when required
• Working with insurance companies, doctors, clinics and other partners

Our assistance centre operates 24/7, and working hours are organised across daytime, evening, night and weekend shifts.

Who are we looking for?

You do not need a particular educational background to apply. What matters most is that you enjoy helping people, communicate well and are comfortable working in a busy environment.

Experience in customer service, travel, healthcare, insurance, hospitality or other people-focused roles may be relevant, but it is not a requirement.

A background in areas such as languages, travel and tourism, healthcare, law, insurance or international studies may also be relevant, but is not required.

We are looking for someone who:

• Speaks and writes Danish fluently
• Speaks and writes English confidently
• Is comfortable communicating by telephone and in writing
• Is organised and accurate
• Enjoys finding solutions
• Works well both as part of a team and independently
• Learns new systems quickly
• Is flexible and positive

Additional languages are an advantage.

To proceed in the recruitment process, you must be able to provide a clean criminal record certificate.

What we offer

• A full-time position in accordance with Spanish employment law
• Thorough and structured training
• A competitive salary and good employment conditions
• A social and inclusive working environment
• Varied working days where you can make a genuine difference
• Opportunities for personal and professional development
• Attractive offices in Torrevieja or Fuengirola

How to apply

Please submit your application and CV. Applications will be reviewed and interviews conducted on an ongoing basis.

Interviews will be held on an ongoing basis.

We look forward to hearing from you!

About Viking

Viking Travel Care assists travelers and expatriate employees around the world on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and, through our global network of medical providers and partners, provide support in situations ranging from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance solutions. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola, Spain.

Viking Travel Care is looking for Danish-speaking Assistance Coordinators to join our travel insurance assistance centre in Spain.

At Viking Travel Care, you will assist Nordic travellers around the world when they experience illness, accidents or other unexpected situations while travelling. You will provide important support to customers who need reassurance, information and practical assistance.

This could be an exciting opportunity for you if you already live in Spain or are considering moving here.

What does the role involve?

As an Assistance Coordinator, you will often be the first person a customer speaks to when something has happened.

Your responsibilities will include:

• Answering telephone calls and emails
• Listening to customers and understanding their situation
• Opening and following up on cases
• Providing information about insurance coverage
• Assisting with arrangements involving doctors, clinics, transport, hotels or repatriation when required
• Working with insurance companies, doctors, clinics and other partners

Our assistance centre operates 24/7, and working hours are organised across daytime, evening, night and weekend shifts.

Who are we looking for?

You do not need a particular educational background to apply. What matters most is that you enjoy helping people, communicate well and are comfortable working in a busy environment.

Experience in customer service, travel, healthcare, insurance, hospitality or other people-focused roles may be relevant, but it is not a requirement.

A background in areas such as languages, travel and tourism, healthcare, law, insurance or international studies may also be relevant, but is not required.

We are looking for someone who:

• Speaks and writes Danish fluently
• Speaks and writes English confidently
• Is comfortable communicating by telephone and in writing
• Is organised and accurate
• Enjoys finding solutions
• Works well both as part of a team and independently
• Learns new systems quickly
• Is flexible and positive

Additional languages are an advantage.

To proceed in the recruitment process, you must be able to provide a clean criminal record certificate.

What we offer

• A full-time position in accordance with Spanish employment law
• Thorough and structured training
• A competitive salary and good employment conditions
• A social and inclusive working environment
• Varied working days where you can make a genuine difference
• Opportunities for personal and professional development
• Attractive offices in Torrevieja or Fuengirola

How to apply

Please submit your application and CV. Applications will be reviewed and interviews conducted on an ongoing basis.

Interviews will be held on an ongoing basis.

We look forward to hearing from you!

About Viking

Viking Travel Care assists travelers and expatriate employees around the world on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and, through our global network of medical providers and partners, provide support in situations ranging from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance solutions. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola, Spain.

Viking Travel Care is looking for Danish-speaking Assistance Coordinators to join our travel insurance assistance centre in Spain.

At Viking Travel Care, you will assist Nordic travellers around the world when they experience illness, accidents or other unexpected situations while travelling. You will provide important support to customers who need reassurance, information and practical assistance.

This could be an exciting opportunity for you if you already live in Spain or are considering moving here.

What does the role involve?

As an Assistance Coordinator, you will often be the first person a customer speaks to when something has happened.

Your responsibilities will include:

• Answering telephone calls and emails
• Listening to customers and understanding their situation
• Opening and following up on cases
• Providing information about insurance coverage
• Assisting with arrangements involving doctors, clinics, transport, hotels or repatriation when required
• Working with insurance companies, doctors, clinics and other partners

Our assistance centre operates 24/7, and working hours are organised across daytime, evening, night and weekend shifts.

Who are we looking for?

You do not need a particular educational background to apply. What matters most is that you enjoy helping people, communicate well and are comfortable working in a busy environment.

Experience in customer service, travel, healthcare, insurance, hospitality or other people-focused roles may be relevant, but it is not a requirement.

A background in areas such as languages, travel and tourism, healthcare, law, insurance or international studies may also be relevant, but is not required.

We are looking for someone who:

• Speaks and writes Danish fluently
• Speaks and writes English confidently
• Is comfortable communicating by telephone and in writing
• Is organised and accurate
• Enjoys finding solutions
• Works well both as part of a team and independently
• Learns new systems quickly
• Is flexible and positive

Additional languages are an advantage.

To proceed in the recruitment process, you must be able to provide a clean criminal record certificate.

What we offer

• A full-time position in accordance with Spanish employment law
• Thorough and structured training
• A competitive salary and good employment conditions
• A social and inclusive working environment
• Varied working days where you can make a genuine difference
• Opportunities for personal and professional development
• Attractive offices in Torrevieja or Fuengirola

How to apply

Please submit your application and CV. Applications will be reviewed and interviews conducted on an ongoing basis.

Interviews will be held on an ongoing basis.

We look forward to hearing from you!

About Viking

Viking Travel Care assists travelers and expatriate employees around the world on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and, through our global network of medical providers and partners, provide support in situations ranging from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance solutions. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola, Spain.

Viking Travel Care is looking for Danish-speaking Assistance Coordinators to join our travel insurance assistance centre in Spain.

At Viking Travel Care, you will assist Nordic travellers around the world when they experience illness, accidents or other unexpected situations while travelling. You will provide important support to customers who need reassurance, information and practical assistance.

This could be an exciting opportunity for you if you already live in Spain or are considering moving here.

What does the role involve?

As an Assistance Coordinator, you will often be the first person a customer speaks to when something has happened.

Your responsibilities will include:

• Answering telephone calls and emails
• Listening to customers and understanding their situation
• Opening and following up on cases
• Providing information about insurance coverage
• Assisting with arrangements involving doctors, clinics, transport, hotels or repatriation when required
• Working with insurance companies, doctors, clinics and other partners

Our assistance centre operates 24/7, and working hours are organised across daytime, evening, night and weekend shifts.

Who are we looking for?

You do not need a particular educational background to apply. What matters most is that you enjoy helping people, communicate well and are comfortable working in a busy environment.

Experience in customer service, travel, healthcare, insurance, hospitality or other people-focused roles may be relevant, but it is not a requirement.

A background in areas such as languages, travel and tourism, healthcare, law, insurance or international studies may also be relevant, but is not required.

We are looking for someone who:

• Speaks and writes Danish fluently
• Speaks and writes English confidently
• Is comfortable communicating by telephone and in writing
• Is organised and accurate
• Enjoys finding solutions
• Works well both as part of a team and independently
• Learns new systems quickly
• Is flexible and positive

Additional languages are an advantage.

To proceed in the recruitment process, you must be able to provide a clean criminal record certificate.

What we offer

• A full-time position in accordance with Spanish employment law
• Thorough and structured training
• A competitive salary and good employment conditions
• A social and inclusive working environment
• Varied working days where you can make a genuine difference
• Opportunities for personal and professional development
• Attractive offices in Torrevieja or Fuengirola

How to apply

Please submit your application and CV. Applications will be reviewed and interviews conducted on an ongoing basis.

Interviews will be held on an ongoing basis.

We look forward to hearing from you!

About Viking

Viking Travel Care assists travelers and expatriate employees around the world on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and, through our global network of medical providers and partners, provide support in situations ranging from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance solutions. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola, Spain.