PHP utvecklare - Lediga jobb

Vår kund är en marknadsledande helhetspartner till vården som levererar allt från medicinskt material och avancerad utrustning till innovativa digitala tjänster. Vi söker nu en PIM Tech Lead som vill axla det övergripande tekniska ägarskapet för deras PIM-plattform. Här får du en central och inflytelserik nyckelroll med stort mandat att forma deras framtida systemarkitektur, leda den tekniska utvecklingen och säkerställa att deras produktdata flödar säkert och effektivt genom hela den nordiska värdekedjan. Varmt välkommen med din ansökan!

Om tjänsten

Företaget befinner sig i en omfattande digitaliseringsresa där PIM-plattformen är själva hjärtat i verksamheten. Som PIM Tech Lead blir din stora och spännande uppgift att leda transformationen framåt, att modernisera, strukturera och maximera plattformen så att den kan facilitera digitala och automatiserade processer tvärs över hela organisationen.

Rollen innebär ett totalt tekniskt ägarskap för PIM, vilket inkluderar datamodellering, konfigurationsstandarder och integrationsmönster till och från kringliggande system som ERP, webb och analysverktyg. Du kommer att styra och granska utvecklingsarbetet, sätta de tekniska förväntningarna och minska beroendet av externa konsulter och leverantörer över tid.

Du välkomnas till en företagskultur som präglas av stort engagemang, korta beslutsvägar och stor frihet under ansvar, där man litar på din expertis.

Du erbjuds

• Ett stort mandat och tekniskt ägarskap. En nyckelroll där du äger den tekniska designen, sätter standarderna för PIM-konfigurationer och godkänner produktionsförändringar med målet att bygga en hållbar plattform över tid.
• En central roll i en enorm digitaliseringsresa. Möjligheten att lyfta en affärskritisk plattform till nästa nivå. Du får driva förändringen från manuell datahantering till ett modernt, automatiserat flöde som gör verklig skillnad för driften.
• Komplexitet och affärsnytta i framkant. En stimulerande miljö där din insats direkt påverkar allt från internt arbete till slutkundens upplevelse i de digitala kanalerna.

Arbetsuppgifter

Du kommer att arbeta både strategiskt och operativt med plattformens långsiktiga hållbarhet och dagliga drift. Du balanserar teknisk arkitektur med verksamhetsnytta och agerar teknisk coach och kravställare.

Dina huvudsakliga uppgifter innebär att:

• Äga, förvalta och vidareutveckla PIM-datamodellen samt säkra plattformens prestanda, datakvalitet och stabilitet.
• Styra, kravställa och granska leveranser från externa utvecklare och konsulter för att säkerställa arkitektonisk följsamhet och kunskapsöverföring till den egna organisationen.
• Specificera API:er och integrationsmönster för hur produktdata konsumeras och publiceras mellan ERP, PIM, webb och regulatoriska processer.
• Säkerställa att datastrukturerna stödjer strikta regulatoriska krav och spårbarhet.
• Samarbeta tätt med interna IT-team kring integrationsplattformar, säkerhet och drift, samt stötta och coacha roller inom Master Data och PDM.

Vi söker dig som

• Har en eftergymnasial utbildning inom relevant område, exempelvis datavetenskap eller systemvetenskap
• Har relevant arbetserfarenhet av arbete med PIM, MDM eller komplexa ERP-miljöer
• Har bevisad erfarenhet av att leda, styra eller kravställa systemutveckling och utvecklingsteam
• Har god erfarenhet av integrationsdesign, API-utveckling och produktdatamodellering
• Förmåga att hantera både daglig drift och strategisk utveckling
• Talar och skriver obehindrat både i svenska och engelska

För att lyckas i rollen har du följande personliga egenskaper:

• Kommunikativ
• Ordningsam
• Stabil
• Ansvarstagande
• Intellektuellt nyfiken

Vår rekryteringsprocess

Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work.

Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.

The opportunity

At Hitachi Energy, we are accelerating the energy transition with digital innovation at the core of everything we do. To support this journey, we are now looking for a Data Engineer / Report Builder to strengthen our data platform and enable data driven decision making across operations, logistics, and manufacturing.

In this role, you will play a key part in building trustworthy, structured, and scalable data foundations that support reporting, analytics, and future digital capabilities. You will work closely with the business to replace manual reporting with automated solutions and help transform data into real business value.

This position is part of our digital transformation initiative and reports to the Digital Transformation Manager.

How you’ll make an impact

• Build, maintain, and further develop our data platform to support analytical and operational use cases
• Ensure high data quality, completeness, and consistency, enabling reliable reporting and decision support
• Translate business needs into well‑defined data objects and data models, acting as a bridge between business and technology
• Integrate and structure new data sources from operational and business systems
• Develop and maintain our reporting portfolio, primarily using Power BI
• Enable automated and self-service reporting, leveraging AI and replacing manual and Excel based solutions

Your background

• 3–7 years of relevant experience within data engineering, analytics engineering, or similar roles
• Handson experience with Databricks or a comparable data platform
• Strong skills in SQL, data modeling, and data pipeline design
• Experience working with databases, ETL/ELT processes, and structured data architectures
• Experience building reports and semantic data models, preferably using Power BI
• The ability to translate complex business requirements into scalable and maintainable data solutions

What we offer

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development​
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks

More about us

Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today!

Recruiting Manager Jennie Rassool, jennie.rassool@hitachienergy.com will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107-38 25 17; Unionen: Michael Fosselius, +46 107 38 46 19; Ledarna: Frank Hollstedt, +46 107-38 70 42 . All other questions can be directed to Talent Acquisition Partner Fredrik Söder, fredrik.soder@hitachienergy.com.

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid