Customer Success Manager (CSM) - Lediga jobb

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI.

Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it.

Together, we build the future of SAM.

About the role We are looking for a Revenue Operations Manager with a focus on marketing to joing our growing Revenue Operations team. In this role you will play a key part in optimizing how Xensam generates sales pipeline. Working at the intersection of Marketing, Sales, Data, and Technology, you'll build the processes, automations, and insights that enable our go-to-market teams to work smarter and scale faster. This is a hands-on role where you'll partner closely with Marketing, BDR, Sales, Product, and Finance to improve top-of-funnel performance. You'll own projects from idea to implementation, ensuring our CRM, marketing operations, reporting, and automation capabilities continue to evolve as the business grows. If you enjoy solving complex operational challenges, working with data, and building scalable systems that directly impact revenue, this role is for you.

Responsibilities

• Design and improve marketing and revenue operations processes across the customer acquisition funnel.

• Optimize HubSpot CRM, including workflows, automations, integrations, and new feature implementations.

• Build and maintain marketing automations that improve lead management, routing, attribution, and campaign execution.

• Ensure CRM data quality through scalable processes and governance.

• Develop dashboards and reporting that provide clear visibility into pipeline performance and marketing effectiveness.

• Partner with Marketing, BDR, Sales, and other stakeholders to identify opportunities for operational improvements and alignment.

• Drive cross-functional Revenue Operations projects from planning through implementation and launch.

• Explore and implement AI-powered workflows and automation to improve productivity across the GTM organization.

• Document processes, define metrics, and continuously improve how the business measures success.

Qualifications

• Around 3 years of experience in Marketing Operations, Revenue Operations or related roles such as Performance Marketing, Demand Generation, Marketing Analytics, Business Analytics, or a similar role.

• Experience working in a B2B SaaS company.

• Hands-on experience with HubSpot CRM, including workflows and marketing automation.

• Strong analytical skills with experience building reports and dashboards in HubSpot or similar BI tools.

• Experience working with CRM processes, lead management, attribution, data quality, and integrations.

• Comfortable collaborating with multiple stakeholders across different business functions.

• Curious about AI and automation, with an interest in improving processes through new technology.

• Fluent in English, both written and spoken.

What you get

• A generous work culture with free drinks and snacks, office massages, and more.

• Three days in-office (with remote work on Mondays and Fridays).

• An opportunity to shape your career growth while contributing to the company’s success.

• A dynamic position embracing "freedom under responsibility".

• If sales targets are met, all employees enjoy an annual destination trip.

• Other location-specific benefits.

Our values at Xensam

Rebellious We challenge the norm and act with initiative – always with responsibility.

Humane We foster a caring, inclusive environment that values diversity and respects individuality.

Harmony We value balance and create a supportive workplace where people thrive.

As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Please note that all applications will be reviewed in early August after the summer holiday period.

Job Description

Join H&M Group in a high-impact role where you’ll shape how store space is planned, measured and optimised across markets. As our Retail Space Planning Expert, you’ll turn data into smart strategies that improve productivity across our store portfolio, influence retail design and help create better customer experiences at scale.

WHAT YOU’LL DO

As a Retail Space Planning Expert, you define and execute strategies that optimise store space productivity across formats. You build and own the space productivity system — including capacity models and space rules — enabling Sales Markets to plan and execute space consistently, effectively and at scale.

• Develop and maintain the store capacity model, defining how space capacity is calculated and applied, acting as Business partner to Retail tech teams
• Set macro space allocation rules for full stores, including back of house, by format and segment
• Develop and own space management processes and toolboxes, covering data models, tools, workflows and adoption
• Set format productivity targets and ensure they are embedded in format and retail design briefs
• Define space performance measurements such as zone productivity, placement uplift and adjacency or cross sell analytics
• Contribute space expertise to assortment package development and commercial activation placement standards
• Act as a centre of excellence on space and capacity, defining optimal density by format and country
• Develop, train and coach stakeholders such as Retail Design teams and Sales Market colleagues

WHO YOU’LL WORK WITH

You’ll work closely with Retail Design, Retail tech, Commercial, Assortment, Retail Space and Sales Market teams. You collaborate with business and tech stakeholders to ensure space strategies are practical, scalable and consistently executed.

WHO YOU ARE

We are looking for people with…

• A relevant degree in Business Administration, Engineering or a related field, or equivalent work experience
• 5+ years of experience in retail strategy development and implementation for commercial space
• Experience leading large, complex projects from start to end, developing business strategies or solutions in a retail environment across business and tech stakeholders
• Experience working with space and assortment-related data, store layouts and store design teams
• Experience working with assortment composition for commercial or retail spaces
• Leadership experience, formal or informal, with the ability to build trust and create strong collaboration

And people who are…

• Strong analytical skills with the ability to translate complex data into simple, actionable insights
• High attention to detail and strong communication skills
• Strong stakeholder management and collaboration abilities
• Ability to balance operational detail with a strategic perspective

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• A role with strong influence on store performance and space productivity at scale
• Close collaboration with global and market teams shaping how stores are designed and planned

JOIN US

Our uniqueness comes from a combination of many things — our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application. Please apply as soon as possible as CVs will be reviewed continuously.