Lediga job som Backofficehandläggare

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English.

Company information

Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support.

Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers.

About the role

As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish.

Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week.

Your main responsibilities

• Activate and administer service contracts, including contract changes, extensions and updates.
• Ensure accurate contract data and transfer information between sales and contract management systems.
• Handle incoming leads, prepare offers, follow up and track conversion rates.
• Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities.
• Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners.
• Manage the Danish sales portal, including dealer access and statistics.
• Provide information and training to the dealer network.
• Support translations of marketing material, training material and terms and conditions.

Who we are looking for

We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration.

Qualifications and experience

• Minimum 2 years of experience in customer management, customer service or a similar coordination role.
• Fluent in Danish, Swedish and English.
• Strong Excel skills.
• Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage.
• Experience with SAP, Visma or similar reporting tools is beneficial.

Personal qualities

• Customer-oriented and service-minded.
• Structured, accurate and able to manage several tasks in parallel.
• Confident in handling challenging customer situations in a professional way.
• Independent, responsible and proactive.
• A collaborative team player who enjoys developing the business together with others.

What we offer

You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics.

Application

We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email:

patrik.ostrand@mobilize-fs.com

Vill du arbeta i ett växande företag inom bank och finans?

Om företaget

Konsument Finans AB är ett företag som funnits sedan 2002 och fortsätter att växa. Nu söker vi två (2) nya medarbetare.

Vi samarbetar med några av Sveriges ledande aktörer inom bank- och finansbranschen. Våra uppdrag består främst av kundservice för befintliga kunder, men även försäljning och rådgivning kring finansiella produkter och tjänster.

Arbetsuppgifter

Vi rekryterar till två olika tjänster med start snarast.

Besöksbokare – Tjänstepension (1 tjänst)

Du arbetar på distans eller från vårt kontor i Kalix med utgående telefonsamtal till både kalla och varma leads. Dina arbetsuppgifter är att boka in Teams-möten till vår kunds pensionsrådgivare gällande tjänstepension. Arbetet sker med fokus på kvalitet, god kundservice och långsiktiga kundrelationer.

Telefonrådgivare - Samlingslån (1 tjänst)

Du arbetar från vårt kontor i Kalix med utgående samtal till kalla och varma leads där du hjälper kunder med många högkostnadskrediter, inkassoärenden eller skulder hos Kronofogden att skapa en ansökan om ett samlingslån. Du hjälper personer som befinner sig i en utmanande ekonomisk situation att hitta en hållbar väg framåt genom att guida dem tryggt genom ansökningsprocessen.

Du får en introduktionsutbildning på cirka två veckor där du får de kunskaper som krävs för att komma in i arbetet.

Vi erbjuder

• Fast månadslön.
• Provisionsmodell för dig som når uppsatta mål
• Introduktionsutbildning och löpande stöd.
• Ett stabilt företag med lång erfarenhet inom bank- och finansbranschen.
• Trevliga kollegor och goda utvecklingsmöjligheter.

Arbetstid: måndag–fredag, kl. 08.00–17.00.

Vi söker dig som

• Har ett professionellt förhållningssätt och drivs av att nå resultat.
• Är positiv, ansvarstagande och pålitlig.
• Trivs med att prata med människor och har god kommunikativ förmåga.
• Är empatisk och förtroendeingivande: Särskilt viktigt för rollen som telefonrådgivare, där du möter människor i känsliga ekonomiska situationer.
• Kan skapa förtroende och förklara produkter och tjänster på ett tydligt, ärligt och engagerande sätt.
• Är självgående, flexibel och alltid sätter kunden i fokus.

Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.