Lediga jobb som Produktchef hos H & M Hennes & Mauritz GBC AB

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• Senior Product Manager - Retail Staff Tools

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 25 oktober (16 dagar kvar)

  Publicerad: 2026-09-25

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  
  

  Job Description

  Join us in shaping the next generation of digital tools used by more than 100,000 store colleagues across H&M Group’s store portfolio. As Senior Product Manager, you will raise the bar for how H&M builds colleague-facing products at global scale – defining the vision, roadmap and measurable outcomes that help store teams work more efficiently, make better decisions and create great customer experiences every day.

  
  

  WHO YOU’LL WORK WITH

  Retail Staff Tools owns the digital capabilities store colleagues use every day — supporting areas such as customer care, store performance, visual merchandising, workforce management, store management and collaboration. Our mission is to reduce friction in everyday store operations, helping colleagues spend less time navigating systems and more time serving customers, creating inspiring stores and running efficient daily operations.

  This is a senior product role with high visibility and real-world impact. To succeed, you will bring people together across a large, global organisation — building trust, creating alignment and helping teams move with clarity towards shared outcomes. You will partner closely with an Engineering Manager and cross-functional teams to turn colleague needs, business opportunities and the power of AI, automation and data into simple, scalable product experiences that elevate how store teams work every day.

  
  

  WHAT YOU’LL DO

  • Own the vision, strategy and roadmap for colleague-facing products used across H&M Group’s global store portfolio.
  • Translate complex business challenges, store colleague needs, data and research into clear product opportunities, value hypotheses and measurable outcomes.
  • Partner with Engineering, Design, Data & Analytics and business teams to shape products that are intuitive, scalable and valuable in everyday store operations.
  • Reimagine how AI, automation and data can elevate the colleague experience — from smarter guidance and decision support to more proactive ways of working.
  • Simplify and modernize the store tool landscape, reducing friction and helping colleagues spend less time navigating systems and more time serving customers.
  • Create clarity and momentum across a global stakeholder landscape, aligning teams around the most important opportunities, decisions and outcomes.

  
  

  WHO YOU ARE

  We believe you are a strategic and outcome-oriented product leader who turns ambiguity into direction and creates alignment in complex organisations. You combine business acumen with curiosity for users, technology and value creation, and are motivated by shaping products that improve everyday work at global scale.

  
  

  We are looking for people who have

  • A bachelor’s degree in a related discipline or equivalent experience gained through work.
  • +5 years of experience in product management, strategy, transformation, business development or a similar role with measurable impact.
  • Experience defining product vision, strategy, roadmaps, KPIs and business cases for complex products, services or transformation initiatives.
  • Strong ability to structure complex problems, develop clear recommendations and influence decision making.
  • Experience turning user insight, data and business priorities into product opportunities, value hypotheses and prioritized outcomes.
  • Proven ability to partner with engineering and design teams to move from strategy to delivery, balancing user value, business impact, technical feasibility and cost.
  • Strong stakeholder management and communication skills, with the ability to create alignment and momentum in a global, cross-functional environment.

  And people who are

  • Outcome-oriented and commercially minded – focus on value, impact and measurable results.
  • Strategic, structured and analytical — able to turn complexity into clear direction.
  • Curious and externally aware – bringing fresh thinking from product, technology, or retail environments.
  • Collaborative and influential – a strong communicator with the ability to build trust and align people across functions, markets and levels of seniority.
  • Pragmatic, positive and resilient — comfortable moving forward even when the path is not yet fully defined.

  
  

  BONUS IF YOU HAVE

  • Experience from global retail, store operations or large-scale colleague environments.
  • Background in management consulting, strategy, or transformation.
  • Experience with app consolidation, AI-enabled tools, or automation.
  • Strong vendor management skills.

  Location: This role is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden.

  
  

  Additional Information

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  
  

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.)

  
  

  JOIN US

  Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  Take the next step in your career together with us. The journey starts here.

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 25 oktober (16 dagar kvar)

  Ansök här

  Visa mer

• CRM Automation Specialist

  Arbetsgivare / Ort:H & M Hennes & Mauritz GBC AB / Stockholm

  Omfattning / Varaktighet:Tillsvidareanställning (inkl. eventuell provanställning) / Tills vidare

  Lönetyp: Fast månads- vecko- eller timlön

  Ansök senast 31 oktober (22 dagar kvar)

  Publicerad: 2026-10-01

  Källa: Arbetsförmedlingen

  Ansök här

  Om jobbet

  Job Description

  Are you ready to shape customer relevance at scale by leveraging data, insights, and automation to deliver highly personalised experiences at the moments that matter most?

  As a CRM Automation Specialist, you will play a key role in designing, running, and continuously optimising our portfolio of automated and triggered CRM journeys.

  This role goes beyond execution. You will actively help define how automation and lifecycle journeys drive conversion, retention, loyalty, and long‑term customer value. You will work hands‑on with journeys while thinking strategically about customer behaviour, lifecycle progression, and commercial impact.

  Triggered communication is a key growth area for us, and in this role you will directly contribute to increasing its share of overall CRM value by strengthening always‑on journeys and improving their effectiveness over time.

  In this role, you will:

  • Build, operate, and continuously optimise automated, data‑triggered CRM journeys across email, push and other owned channels.
  • Own the end‑to‑end lifecycle of CRM journeys: setup, testing, launch, iteration, and ongoing optimisation.
  • Translate performance insights, test results, and customer behaviour data into clear optimisation actions that improve engagement, retention, and revenue.
  • Support the evolution of our lifecycle and automation strategy, ensuring journeys drive long‑term customer value, not just short‑term results.
  • Collaborate closely with local markets to adapt and localise global CRM journeys, improving relevance and performance while maintaining consistency.
  • Strengthen loyalty and membership engagement by turning initiatives into relevant, timely, and value‑adding CRM experiences.
  • Ensure high‑quality execution while safeguarding relevance, customer value, and brand consistency across markets.
  • Actively explore new automation, segmentation, and personalisation opportunities to raise the impact of our always‑on CRM portfolio.

  WHO YOU’LL WORK WITH

  You will be part of our Global CRM team, working closely with CRM Strategist, Data Scientists, Creative teams, Marketing Technology, and platform partners, while reporting to the CRM Manager.

  Together, you will ensure that our always‑on journeys and CRM communications work together to deliver impactful, customer‑centred experiences that support both engagement and commercial growth across our owned channels.

  
  

  WHO YOU ARE

  We are looking for someone who combines strong hands‑on CRM execution skills with a curiosity for optimisation, data, and customer behaviour - and who enjoys owning journeys end to end.

  You are comfortable working close to the details while also understanding how automated CRM contributes to retention, loyalty, and long‑term customer value.

  We believe you have:

  • A Bachelor’s degree in Business, Marketing, Economics, Communication, or a related field.
  • 2-5 years of experience within CRM execution, lifecycle marketing, or marketing automation.
  • Hands‑on experience building and running automated CRM journeys in platforms such as Braze, Salesforce, Klaviyo, MoEngage, or similar.
  • Strong ability to analyse journey performance and customer data, and turn insights into clear optimisation opportunities that drive incremental value.
  • Confidence presenting recommendations, insights, and learnings within a large, cross‑functional organisation.
  • An analytical mindset and eagerness to test, learn, and continuously improve customer journeys and automation setups.

  And you are someone who is:

  • Highly detail‑oriented, structured, and reliable in execution.
  • Comfortable collaborating across disciplines, regions, and markets.
  • A clear and confident communicator, with strong written and spoken English skills.
  • Curious, proactive, and motivated by improving customer experiences and lifecycle performance over. time and improving our standards when it comes to AI & personalization.

  WHO WE ARE

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

  WHY YOU’LL LOVE WORKING HERE

  At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits and extensive development opportunities across the globe. You’ll be part of a collaborative environment where your ideas matter, and where you can grow your expertise within CRM, data‑driven marketing, and global communication.

  JOIN US

  Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

  This is a full-time position based in Stockholm. Please apply as soon as possible by submitting your CV in English. Due to data privacy regulations, we only accept applications through our career page.

  We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

  Arbetsgivare

  H & M Hennes & Mauritz GBC AB
  MÄSTER SAMUELSGATAN 46A
  10638 Stockholm

  Ansökan

  Ansök senast 31 oktober (22 dagar kvar)

  Ansök här

  Visa mer

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